Care Management

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Question:	What Does a Care Manager Do?
Answer:	Care Managers help families obtain the care needed to maintain the best quality of life for the elderly and adults with disabilities. They conduct in-depth assessments, develop care plans and recommendations, coordinate services, act as liaisons to health care providers and insurers, and continuously monitor services to ensure that the individual’s unique needs are met. They are knowledgeable about the wide array of resources available, including state and federal entitlement programs. In addition, Care Managers work closely with family caregivers to identify other community supports such as adult day care, homemaker services and more, to provide respite, reduce stress, and help make the caregiving process as positive as possible.
Question:	Why would I need a Care Manager?
Answer:	Care Managers are experts in assessing the individual’s full range of needs and locating the specific services that enhance well-being and independence. Family members or friends caring for older adults and those with disabilities are often faced with a confusing array of choices and difficult decisions. Care Managers save families time, money, and stress by finding the best solutions and maximizing the dignity and safety of their clients.
Question:	Who can benefit from care management?
Answer:	In addition to the elderly and adults with disabilities, several parties can benefit from working directly with Care Managers: Concerned families or friends of an elderly person or adult with disabilities needing care at home or in an alternative living situation Caregivers who need support to care for their spouse, partner, or adult child with disabilities Attorneys who provide elder law, trust, or estate services, or need a conservator for aging clients or clients living with a disability Bank trust officers with fiduciary responsibility for their customers Probate judges who need objective, professional assessments of a client’s needs, conservatorship, or professional care management for a case Physicians, nurses, social workers, hospital discharge planners, or other health care professionals concerned about the well-being of a patient Financial planners or accountants with an aging client or client with a disability, who needs an assessment to assist in future caregiving needs Employee Assistance Programs that work with caregiving employees Long-term care insurers Community agencies
Question:	Why should I choose Care Management Associates?
Answer:	In addition to being certified professionals who specialize in care management for the elderly and adults with disabilities, the Home Team at Care Management Associates offers the following unique advantages: We are a skilled, highly qualified care management team that provides 24-hour coverage, offering support and recommendations when you need it. We have been in the business of care management for over 25 years. Care Management Associates has immediate access to the resources and other team experts within Connecticut Community Care, Inc., Connecticut’s largest, premiere provider of care management services.
Question:	How is your organization different from a visiting nurse or home care agency?
Answer:	Our Care Managers are skilled professionals in the nursing or social services fields who have special training and expertise in issues related to the elderly and adults with disabilities. When we conduct assessments to evaluate an individual’s needs, we review the person’s medical, cognitive, emotional and financial status, environment, and support system. Our objective recommendations encompass the whole spectrum of the individual’s needs, from medical to recreational. We look at the broader picture, locating resources and continuously monitoring plans of care to ensure that our clients live as safely and independently as possible. Our recommendations may include the services of visiting nurse or home care agencies if appropriate.
Question:	What if my loved one can’t live safely at home anymore?
Answer:	The Home Team at Care Management Associates can help with evaluation and placement at alternative living situations, whether it is an assisted living facility, a skilled nursing facility, or other residential program. Clients may receive our care management services no matter where they live.
Question:	How does the Home Team assist family caregivers?
Answer:	In addition to doing the legwork to find the most appropriate services for their loves ones, we help family caregivers navigate the health care maze, find respite services, support groups, educational programs, and counseling for themselves. We understand the stresses involved in caregiving and the special challenges families face.
Question:	Will Medicare or private insurance pay for care management services?
Answer:	Medicare does not pay for private care management services, nor do most health insurance policies. Some long-term care insurers pay for assessments and ongoing care management by a professional Care Manager. Services provided by Care Management Associates are billed at reasonable hourly rates. Call us at 1-800-654-2183 for more information.